Terms of Service

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Welcome to Antalya Implant. These Terms of Service (“Terms”) govern your access to and use of our website, digital communications, online consultation tools, forms, messaging channels, and related services operated by Antalya Implant (“we,” “us,” or “our”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.

1. About Us

Legal Entity Name: [Official Company / Clinic Name]
Brand Name: Antalya Implant
Address: [Full Address]
Email: [Email Address]
Phone: [Phone Number]
Tax / Registration Number: [If applicable]

2. Scope of These Terms

These Terms apply to your use of:

  • Our website and all pages under our domain
  • Contact, appointment, and consultation request forms
  • Email, WhatsApp, and other communication channels connected to our website
  • Any online pre-assessment or treatment inquiry process
  • Downloadable materials, images, videos, and written content published by us

These Terms do not replace any separate treatment agreement, consent form, quotation, medical consent document, or other contract that may be provided to you in connection with actual healthcare services.

3. Eligibility and Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian where legally permitted
  • The information you provide is accurate, current, and not misleading
  • You will use the website only for lawful purposes
  • You will not use the website in any way that may damage, disable, overburden, or impair our systems or reputation

We reserve the right to restrict or terminate access to the website if we reasonably believe that a user has violated these Terms or applicable law.

4. Informational Purposes Only

The content on this website is provided for general informational purposes only. It is not intended to constitute medical advice, diagnosis, treatment recommendation, emergency guidance, or a substitute for an in-person clinical examination by a qualified healthcare professional.

Website content, blog articles, FAQs, service descriptions, illustrations, before-and-after materials, and general treatment information are provided to help users better understand available services, but they should not be interpreted as a guarantee of suitability, outcome, or medical necessity.

If you believe you have a medical emergency, you should immediately contact the appropriate emergency services or a qualified medical professional.

5. No Doctor-Patient Relationship Through Website Use Alone

Your use of this website, submission of a contact form, sending of photographs, requesting an online consultation, or exchanging messages with us does not by itself establish a doctor-patient relationship.

A doctor-patient relationship is formed only when we have expressly accepted you as a patient and any required clinical, legal, and administrative procedures have been completed.

6. Online Consultation and Pre-Assessment Disclaimer

From time to time, we may offer online consultation, preliminary evaluation, or treatment planning support based on information, photographs, X-rays, or messages you provide.

You acknowledge and agree that:

  • Any online pre-assessment is preliminary in nature
  • Such assessment is based solely on the information you provide remotely
  • Final medical evaluation, diagnosis, eligibility, treatment scope, timeline, and cost may change after an in-person examination, updated imaging, or further clinical review
  • Online communication may not capture all relevant clinical factors
  • We do not guarantee that any treatment proposed in a preliminary assessment will ultimately be suitable or available

You are responsible for ensuring that the information, documents, photos, and images you send are accurate and belong to you or are sent with proper authorization.

7. Appointments and Booking Requests

Submitting an appointment request through the website does not guarantee appointment confirmation.

All bookings are subject to:

  • Availability
  • Internal review
  • Medical appropriateness
  • Administrative acceptance
  • Completion of any required pre-appointment information

We reserve the right to reschedule, decline, or cancel appointment requests where necessary for operational, legal, or clinical reasons.

8. Prices, Quotations, and Payment Information

Any pricing information displayed on the website is for general information only unless expressly stated otherwise. Prices may change due to:

  • Clinical findings after examination
  • Changes in treatment scope
  • Additional procedures or materials
  • Currency fluctuations
  • Operational and regulatory updates

Any estimate, quotation, or treatment plan provided before in-person examination is non-binding unless expressly confirmed in writing as part of a final service arrangement.

Where deposits, prepayments, cancellation terms, or refund conditions apply, these may be governed by separate booking or treatment documents.

9. Travel, Accommodation, and Third-Party Arrangements

Where relevant, we may provide general assistance or information regarding travel, accommodation, airport transfer, or patient coordination. Unless expressly agreed otherwise in writing, such support is provided for convenience only.

We are not responsible for:

  • Airline decisions, visa issues, border control decisions, or travel disruption
  • Hotel service quality or accommodation availability
  • Third-party transport provider conduct
  • Events outside our reasonable control that affect travel or scheduling

Any third-party service you use remains subject to that third party’s own terms and policies.

10. User Submissions

If you submit information, forms, messages, medical images, photographs, reviews, feedback, testimonials, or other content through our website or related channels, you represent that:

  • The information is true and accurate to the best of your knowledge
  • You have the right to provide that information
  • The content does not infringe the rights of any third party
  • The content is not unlawful, defamatory, abusive, threatening, misleading, or otherwise inappropriate

You must not upload or send malicious code, harmful files, or illegal content through the website.

Where you provide content to us for service-related purposes, you grant us a limited right to use that content solely to review your request, communicate with you, coordinate services, comply with legal obligations, and operate our business in accordance with our Privacy Policy.

11. Testimonials, Reviews, and Before-and-After Content

Any testimonials, reviews, patient comments, ratings, or before-and-after content published on the website are intended to reflect individual experiences or illustrative examples where lawfully used. Individual results may vary significantly depending on anatomy, oral health condition, treatment plan, compliance, healing response, and other personal factors.

Nothing on the website should be interpreted as a promise or guarantee of a specific treatment result.

12. Prohibited Use

You agree not to:

  • Use the website for any unlawful, fraudulent, or deceptive purpose
  • Attempt to gain unauthorized access to our systems or servers
  • Copy, scrape, harvest, reproduce, frame, mirror, or exploit website content without prior written permission
  • Introduce viruses, malware, bots, or harmful code
  • Use the website to harass, threaten, impersonate, or mislead others
  • Submit false patient information, fake reviews, or unauthorized third-party medical data
  • Interfere with the proper operation, security, or performance of the website

We reserve all rights to investigate suspected misuse and take appropriate legal or technical action.

13. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to text, design, layout, logos, branding elements, icons, graphics, photos, videos, downloadable materials, and source content, is owned by or licensed to Antalya Implant and is protected under applicable intellectual property laws.

You may view and use the website for personal, non-commercial, lawful purposes only. You may not reproduce, modify, distribute, publish, display, transmit, create derivative works from, sell, license, or otherwise exploit any website content without our prior written consent.

14. Third-Party Websites and Tools

Our website may contain links to third-party websites, maps, booking tools, messaging systems, analytics tools, payment providers, or social media platforms. These third-party services are not under our control.

We are not responsible for:

  • The content, availability, or accuracy of third-party websites
  • Third-party terms, privacy practices, or security standards
  • Transactions or communications between you and such third parties

Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.

15. Privacy and Data Protection

Your use of the website is also subject to our Privacy Policy and, where applicable, our Cookie Policy. By using the website and submitting your information, you acknowledge that your personal data may be processed in accordance with those policies and applicable law.

16. Website Availability

We aim to keep the website accurate, secure, and available. However, we do not guarantee that:

  • The website will always be available, uninterrupted, or error-free
  • The content will always be complete, current, or free from inaccuracies
  • Any technical defects will be corrected immediately
  • The website will be free from viruses or other harmful components at all times

We may suspend, withdraw, update, restrict, or modify the website or any part of it without prior notice.

17. No Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not make any warranty regarding:

  • Fitness for a particular purpose
  • Accuracy, reliability, or completeness of website content
  • Continuous availability
  • Non-infringement
  • Suitability of any treatment for any individual based solely on website content or online communications

18. Limitation of Liability

To the fullest extent permitted by applicable law, Antalya Implant and its directors, employees, contractors, representatives, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • Your use of or inability to use the website
  • Reliance on website content
  • Technical failure, interruption, or security incident
  • Delays, data loss, or communication failure
  • Third-party services linked to or integrated with the website
  • Preliminary online treatment opinions that later change after clinical review

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

19. Indemnity

You agree to defend, indemnify, and hold harmless Antalya Implant and its affiliates, directors, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of any third-party right
  • Any false, incomplete, unauthorized, or misleading information submitted by you

20. Suspension and Termination

We may suspend, restrict, or terminate your access to the website or related communication channels at any time, with or without notice, where reasonably necessary to protect our business, legal interests, systems, patients, staff, or compliance obligations.

Termination of access does not affect any rights or obligations that have accrued before termination.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye, unless mandatory consumer protection rules of another jurisdiction apply and cannot lawfully be excluded.

Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts and enforcement offices of Antalya, Türkiye, unless otherwise required by mandatory law.

22. Language Versions

If these Terms are made available in more than one language, the English version shall prevail in the event of inconsistency, unless local law requires otherwise.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, services, operational processes, legal obligations, or regulatory requirements. The latest version will always be published on this page with an updated effective date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.

24. Contact Us

If you have any questions regarding these Terms, please contact us:

Antalya Implant

info@antalya-implant.com